ReloTalent launches upgraded version of its global mobility management software to address fundamental changes in service delivery
Singapore – 5th January 2021 – ReloTalent, an industry leader in global mobility technology, announced the release of its upgraded provider software today. The new version offers significant enhancements to reporting and analytics, as well as service delivery support features.
"Immigration, relocation and global mobility service delivery processes are evolving fast in light of the pandemic. It has been essential to address the new way of delivering services to relocating employees. Our new all-in-one solution is the direct result of client feedback on the thousands of relocations managed via the ReloTalent platform since the start of the pandemic.” said ReloTalent CEO Sebastien Deschamps
New feature enhancements address the differing analytics and reporting needs, taking into account longer case management cycles with greater visibility. Immigration and also relocation processes are being affected by the rapidly changing cross border constraints, and are now tackled by more flexible workflow management features within this new version of the ReloTalent software.
The assignee welcome experience is also evolving with more online interactions. A customer survey indicated that 67% of clients need more granular conversations at the property level with the assignee during the home finding process. This is covered by a revamped home search support experience.
“The efficiency of providers’ operations have also been affected. A recent client survey indicates that 53% have seen their productivity decreased below pre-COVID levels. This is something we needed to address with more robust productivity tools and time management reports.“ Adds ReloTalent CEO Sebastien Deschamps.
The new product upgrades make it easy for immigration and relocation service organisations to meet the varied needs of clients, based on work location, compliance regulations, and safe distancing measures.
ReloTalent is a modern global mobility management technology that transforms the way organisations move people for work. The ISO 27001:2013 certified platform acts as a single, secure, point of contact for human resources professionals, service providers and assignees to track and manage all aspects of employee mobility.